It’s our favourite time of year again and as the CS team wrap things up for Christmas (both literally and figuratively speaking:) we’d like to take a moment to say to all of our clients, Thank You For Choosing Us And Making Us Part Of Your Journey!
We feel privileged to work with people, every day, who make our job so interesting; and who make what we do so very worthwhile!
So whether you’ve worked with us in the past, are considering working with us in the future, or are just shooting the breeze browsing our blog; we would like to wish you all a Wonderful Christmas And A Peaceful New Year 2020!
Ps In keeping with CS tradition, here is one of our favourite Irish Christmas adverts. Check out the vocal delivery!
https://www.confidentspeak.com/wp-content/uploads/2018/12/Christmas.png476850Ariadne Laurennshttps://www.confidentspeak.com/wp-content/uploads/2018/04/logo.pngAriadne Laurenns2019-12-20 10:00:322019-12-20 11:35:58A Christmas Message From The ConfidentSpeak Crew!
https://www.confidentspeak.com/wp-content/uploads/2019/07/Olivia-1-1.jpg503800Olivia MacDonnellhttps://www.confidentspeak.com/wp-content/uploads/2018/04/logo.pngOlivia MacDonnell2019-07-10 17:22:112019-07-12 13:11:23Women in Sales Summit London 2019 - "Own Your Space" - Engage with Presence
Have you ever sat there before a presentation and felt so nervous that your stomach is like a washing machine, and you wish the fire alarm would go off so you don’t have to open your mouth? Well you are not alone. Presentation nerves affect almost everyone who has ever stood up to give a speech […]
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We’ve all felt that surge of panic or anxiety when standing up in front of a group of people, about to talk. Your body is smart, it reacts to stress, panic, or fear and tells you that something is way out of your normal, daily realm of existence. So how do we turn this around so that what the audience see is a composed presenter oozing physical presence;
‘Yikes, I am not in Kansas anymore’
Public speaking – like physical training and sport – requires training and practice; You need to put in the time if you want to take advantage of those speaking opportunities when they come up and really knock it out of the park so you get the result you want.
So where to start? The answer lies in our Physical Presence
Our physical presence is one big piece of the presentation skills puzzle. Combined with vocal presence, it helps establish an emotional connection with the audience along with the words we say. In this, our first of two Amy Cuddy TED Talks, Amy speaks about the impact our body language has on our chances for success.
Listen To Your Gut
We’ve all been guided by our ‘gut instinct’ at some point and with good reason. Our bodies are intricately and acutely sensitive to how we react to the outside world. The brain and gut are connected by an extensive network of Neurons and a highway of chemicals and hormones that constantly provide feedback.
Most of the time we make decisions from our brain, our intellect, and forget about what the ‘other brain’- our gut, is telling us. Have you ever felt ‘butterflies’ in your stomach? The ones you might feel when you’re in the first stages of love or attraction? We feel the same butterflies when we’re nervous of a talk we’re about to give. So the next time you’re stuck when you’re preparing a presentation, ask yourself, ‘What do I really want to talk about? What is my gut saying?’.
What Do You Want Them To Feel?
The impact of non-verbal messages are much stronger than words because the audience remembers them more and for longer. So, ask yourself what you’ve seen recently that made a speaker memorable? Was it the words they said or how they made you feel? Remember, what you feel up there as a presenter is what the audience gets. It’s like a mirror: What you feel, they feel. If you want the audience to feel excited, then find a way to manifest that in your own body. If it’s happy, then embody happiness.
Fake It Till You Become It
We’ve all heard the old adage ‘Fake it till you make it’, but it’s actually ‘Fake it till you become it’. Amy Cuddy did another TED Talk about physical indicators and gives scientific evidence supporting the theory that what we do physically effects how we feel. For example, smiling instantly makes us feel better. Even if it’s a fake smile manufactured by holding a pen between our teeth, we still get a release of positive energy. On the other side, slouching can make us feel defeated or depressed. Standing in a grounded, aligned posture with shoulders relaxed, feet hip width apart, and chest open elicits feelings of confidence and positivity and you will immediately exude physical presence
See It And Feel It
Michael Phelps won a gold medal at the Beijing Olympics because he was able to complete his heat without being able to see. His goggles filled up with water and he couldn’t see where he was going but because he had visualised that race over and over beforehand, he knew every stroke before he even got into the pool. This helped him be prepared for anything and when he couldn’t see, he didn’t panic.
In your preparation for a speech or presentation, sit down and breathe, close your eyes and see yourself giving your presentation See the room, feel where you’re going to move and when. See yourself smiling, see the audience. Go through every move so that when you actually present or go into the meeting, the situation is already familiar.
Prepare For Your Worst Case Scenario
This is a great one for dealing with nerves as well. Think of your worst case scenario, ie. losing your place or not remembering what comes next. Imagine it happening, and list the things you can do to deal with that situation. This way, if you feel prepared and can deal with the worst thing that could happen, then you be ready to handle anything else that comes along as well. Remember, it’s okay to make a mistake! It won’t effect your physical presence, in fact audiences are known to respond well to vulnerability. It makes you seem more human and helps them to connect with you.
Don’t wait until you step into the room for that high stakes meeting to prepare and put skills and techniques into place. Implement small changes beforehand and as you practice and prepare and you’ll reap the benefits tenfold. You’ll establish physical presence from the offset, be more able to connect with your audience, share your ideas, and get the results you want.
“ConfidentSpeak is a Voice and Communications consultancy based in Dublin, Ireland. We have worked with leading Irish and international companies and executives. Contact us for details on our range of corporate/private voice and communications programmes for executives, sales teams and technical professionals.”
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There’s a lot to be learned from studying the presentations and public speaking techniques of some of the world’s great leaders. Here we take a look at an Elon Musk presentation, and ask: Despite a number of obvious flaws in his technique, what makes his presentations so popular?
By Olivia MacDonnell, ConfidentSpeak
So, a few things about Elon Musk straight off the bat.
Musk is rich, he’s passionate about his projects and he’s most probably a genius!
And yet when he gets in front of an audience he can turn into a public speaking car crash.
He gave a presentation earlier this year outlining his very ambitious plans for rocket company SpaceX.
SpaceX plans to land an unmanned spaceship on Mars in 2022. (It will then start preparing for human visitors to arrive two years later!)
That presentation garnered him a lot of social media attention, but for the wrong reasons: there was his stammering, and his style of delivery, which was clunky and awkward.
And yet that long speech was watched over 400,000 times online less than 24 hours after it was posted.
So the question is.
Why are we still interested in watching an Elon Musk presentation when so much of his delivery is soooooo bad?
Well, here are a few insights that might make sense of this bizarre dichotomy of brilliance and bumbling.
1. He Gives You The Why Before the What
Elon Musk does big plans big style – humans on Mars in just a few years!
He tells you WHY his projects are important right off the bat.
When he outlined the SpaceX plan to go to Mars, he tells you ‘why’ it’s important before he tells you the ‘what’.
In this case, that SpaceX will ensure the survival of humans as a species and to inspire the belief that the future will be better than the past. He always gives his audience a reason to listen and engage with him.
2. Master the Art of Imperfection to Master the Art of Authentic Presenting
Musk is very good at making his audience feel like he’s just like them, that we’re all in it together, so his stammering and stumbling actually doesn’t bother us so much.
Many great speakers, like Steve Jobs, were great at Public Speaking. They talked as if they’re on a higher plane and that they’ve got everything perfectly down pat and present you with a finished product. That’s great and we buy into it.
But Musk does the opposite. He tells you that he and his employees have been figuring things out. He shares with you how a product crashed and burned and landed in the ocean. Musk lets us know that he has failed more than he’s succeeded.
That shows us Elon Musk’s humanity, and we love people who are human. Perfection is overrated, this is authentic presenting.
Musk and other imperfect speakers may not have the best delivery on the planet but they can make up for it with vulnerability,honesty, and passion for their subject. You can teach techniques for great delivery, but it’s mighty hard to manufacture real, honest feeling.
TAKEAWAY: Next time you present, be sincere and your audience will follow you anywhere, regardless of how much you stumble or stammer.
3. Elon Musk is the Definition of an Authentic Presenter: What You See is What You Get
True to one’s own personality, spirit, or character. Not false or imitation.
Musk gets down to brass tacks, lets the audience know that he’s down-to-earth and vulnerable, and lets his feelings show about what inspires him.
The idea of living out amongst the stars excites him and he tells the audience exactly that. He is telling us his dream—and audiences love people who follow their dreams.
Especially when it led them to become billionaire entrepreneurs.
There’s a lot to be said for credibility when presenting. Sometimes we gain credibility because of our position or from the amount of money we have or how many accolades we’ve collected. All these factors do carry a certain weight and give the speaker gravitas, ensuring they have a better chance to get the audience on-side before they’ve even stepped on stage.
Yet when it comes down to it, two things will always sway an audience.
Great delivery, and humanity.
TAKEAWAY: Next time you get up in front of an audience, give them a clear, confident, credible delivery and you’re on your way to a winner. Give them humanity, vulnerability, and passion in addition to that and you’re on your way to home-run World Series victory.
Here’s the full Elon Musk presentation from SpaceX. Watch for yourself
If you enjoyed this read – you’ll like these reads also
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But specifically on her phenomenal Golden Globes performance, allow me to break down and analyse the vocal delivery techniques Oprah used to ensure her message was loud and clear.
These are delivery techniques that you too can take into your speeches and presentations.
1. Showing up Authentically is a Key Vocal Delivery Technique
There is no question with this speech, Oprah delivered her message with authenticity and honesty.
The reality is that any audience will connect and engage with people who are truly themselves. Yes, the content is emotive, but you really get a sense that she truly believes her message.
Once there is authenticity in your message, then strong vocal techniques will be easier to access.
When you deliver a business presentation, how authentic are you with your audience? Or do you drop into presenter mode? Because, so many do.
Ahead of your next presentation, consider these two questions carefully:
What do you feel about your message to the audience?
What do you want your audience to feel about your message?
“Feel?” I hear you ask!
Not what you want them to know and understand, but what you want them to FEEL.
Do you want them to feel excited, curious, frustrated, sad? Whatever that feeling is, you need to think carefully about it, as it needs to be conveyed in your vocal delivery.
2. Great use of timing. She combines pause and pace brilliantly.
The space between your thoughts can be as powerful as the thoughts themselves. She makes great use of pause throughout her speech.
With such strong words she understands her audience needs this time to process her message. Pause is used to strong dramatic effect also.
We can implement pauses to gain different effects.
When we pause before a word or phrase, it creates the classic tension/release.
If we pause after, it allows the audience a moment for the information to sink in.
As opposed to highlighting specific examples in this speech I would simply urge you to listen to the full ten minutes for her use of pause.
It requires bravery for any presenter to accept that silence. If we trust the pause we will hold a listener’s attention.
There is no question about this. It’s so compelling.
When we use pauses, we can also vary the pace of our delivery and the two go hand in hand.
Varying our pace and using the power of pause keeps the rhythm of our vocal delivery varied and keeps the ear from falling asleep.
You can hear throughout this speech she varies pace – for important statements, you’ll hear she slows right down to emphasise the importance of her words. You’ll hear increases the pace to create energy.
For your next presentation, accept the silence.
Try this useful Tempo Technique to engage your audience
Speed up the tempo before you make that important point
Then slow down to deliver it
It carries your listeners forward and then make them wait. It’s a classic tension/release at work. It takes practice, but it’s a very clever device, and it’s powerful.
(Example: Listen to 5.00-5.16 minutes in Oprah’s speech)
3. The Power of Your Consonants in Vocal Delivery
This is where the voice geek in me comes out!
They don’t get much airtime, but consonants can really work for us when we speak and they are used well in Oprah’s speech.
They can grab our listeners’ attention and hold onto it. I believe they give speech emphasis and intent. People often think that they need to speak louder to make their messages stand out, but this is not the case.
I think by Oprah focusing on her consonants she really drives home her message throughout. Any time you want to drive home a point, implant a thought, do it by giving more thought to the consonants in your words. They will make what you say more effective and dynamic.
Try this useful Consonant Technique to drive your message home.
Lengthen the consonants in the word or syllable you want to emphasise.
This creates the illusion of being louder by bringing everything to a halt while we wait for that word.
4. The Importance of Power words: What They Are, and How to Make Them Powerful
All words are not created equally.
When we speak we do not pronounce each and every word and syllable with the same importance.
It is so evident in Oprah’s speech.
If you want your audience to listen and engage then you need to understand
What are power words, and
How to give these power words the power!
Power words are the 1-3 words in each phase or sentence that absolutely reduce it down to its basic meaning.
They communicate the essence of what we are saying.
These words require more time more emphasis, more vocal importance, if they are to resonate with the audience.
But how does Oprah do this? And how do we do it?
First things first: like Oprah does, you need to be authentically communicating your message. To be really connected to and truly believe your message.
Change of volume: Listen how Oprah either increases or decreases volume on specific power words
Pitch variation: She changes the pitch on certain power words to highlight and bring importance to them—she makes them stand out
Articulation: She will overly articulate certain consonants in the power words to bring the word out further—lest the audience forget!
Change of pace: She tends to speed up and then slows down on her power words/phrases.
Pause: She will pause before or after key power words
Try combinations of any of the above.
They are vital to a strong vocal delivery – that will be listened to and understood by your audience.
You can hear examples of Oprah using power words effectively throughout her speech, but skip to 8.00 mins and onwards for a series of great examples, such as:
“ability to maintain hope for a brighter morning“
“even during our darkest nights“
“when that new day finally dawns”
“the time when nobody has to say me too again”
5. Mastering the Skill of the “Clap Trap” is One of the Best Vocal Delivery Techniques
She doesn’t wait for the applause and she doesn’t wait for clapping to stop before she continues. Pausing and waiting for the audience to clap is a faux pas, it removes the sense of spontaneity. Carrying on with her message and refusing the applause implies that she is not expecting a clap, she is more focused on her message than herself. A speaker always needs to be more committed to the message than to accepting praise. This she does very well throughout her speech
Skip to minutes 2:22, 3:22 and 7:02 to see Oprah do this.
Be under no illusions, Oprah would most certainly have practiced and rehearsed this speech many times to refine her vocal delivery techniques.
It would have been a shame to have a great message delivered poorly. My message to you is that it’s not enough to have a strong message—your vocal delivery needs to support that importance of your message.
So, finally, record yourself when you’re preparing and practicing your words.
It is the only way you can hear exactly what you sound like and then you can make changes accordingly.
Are your showing up authentically in your speech?
Are you using pause and pace combined to engage your audience?
How are you making your power words standout and be POWERFUL?
Are you giving Consonants the importance they deserve?
Finally, don’t fall into claptrap mistakes!
Here’s Oprah’s Full Speech
ConfidentSpeak is a Voice and Communications consultancy based in Dublin, Ireland.
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Brene Brown is an Internet phenomenon. Her speeches have been viewed tens of millions of times on YouTube, TED and elsewhere online. But just what is it about Brene Brown that makes her talks so compelling? I want to share with you what can be learnt from her presenting style that will help you also become a confident presenter and perhaps transform how you approach your next presentation. Here we break down the key things to take away from Brene Brown’s confidence, to help you become a better speaker, presenter and communicator.
By Olivia MacDonnell, ConfidentSpeak
Firstly, who is Brene Brown?
Brene Brown is a researcher of shame, vulnerability, courage and empathy.
Like, there’s not many of those people around, right?!
She is also the author of three #1 New York Times bestsellers.
But the real reason I’ve put this blog together is because Brown is a stunningly powerful presenter. Brene Brown’s confidence on stage is a sight to behold. Here we analyse why.
Brene Brown’s Confidence is Based on Wholehearted Living and Wholehearted Presenting
One important thing to know about Brown’s teachings is that she speaks about wholehearted living.
This roughly translates to:
By accepting vulnerability in our lives we can live more meaningful, more connected, successful lives.
Her research is based on following 10 guideposts which she urges us to practice daily.
But does she practice these guideposts when she speaks to her audiences?
In short, is Brene Brown a wholehearted presenter?
The answer is “Hell Yes!”
And you can learn so much from her if you want to connect in an authentic way with your audience.
Let’s discuss a number of her 10 guideposts in the context of her presentation approach, so that you too can bring Brene Brown’s confidence into your own presentations.
Guidepost 1: Cultivating Authenticity– Letting go of what people think
‘‘To be willing to let go of who you think you should be, to be able to connect” Brene Brown
Brown communicates with her audience as if she’s having a chat over coffee.
She talks in an authentic, conversational easy way. She has the courage to be herself (in true Texan fashion), to “show up authentically”, no pretense, no facade.
To adopt Brene Brown’s confidence and become a more powerful, impactful, confident presenter, we need to let go of what others might think of us—our colleagues or managers.
You need to have the courage to show up for your presentation as your true self, not trying to be something you are not—this honesty connects powerfully with any audience.
Guideposts 2 & 3:Cultivating Self-Compassion– Letting go of perfectionism, and Cultivating A Resilient Spirit– Letting go of numbing and powerlessness
Brown’s TEDx talk—“The Power of Vulnerability”—was originally going to be named something like “Variables Mitigating Self Actualising”.
Which begs the question: why the change?
Well, how often do we intellectualise our language? Speaking in conceptual language stifles audiences.
Why do we do it?
In truth, we do it to protect ourselves, to appear like we are worthy and perfect. We put “armour” on—complex language, or a data dump on a PowerPoint slide—to protect ourselves from being vulnerable.
We strip the humanness from our presentations, and this results in numbing and stifling both presenter and audience.
By allowing self-compassion (as Brene does in her talks) we allow ourselves the permission to be imperfect in our presenting. This allows us to show vulnerability, to show emotion when we speak, whether that’s fear, anger or asking for help if we need it.
By allowing this self-compassion, a presenter becomes more resilient as a result. And ultimately creates a more honest, authentic, stronger relationship with the audience.
Guideposts 4 & 5: Cultivating Gratitude and Joy—Letting go of Scarcity and Fear of the Dark, and Cultivating Meaningful Work—Letting go of Self-Doubt
Brown refers to scarcity as a mindset of “never enough, never perfect enough, never relevant enough…”
Many presenters live in constant scarcity, or what some people might recognise as “imposter syndrome”.
Brown admits to working daily to overcome her scarcity self-talk and to conquer her “imposter syndrome”.
Moving from “I am not worthy” to I am worthy and enough. In the context of becoming a confident presenter, we need to let go of our scarcity self-talk. This is a huge factor to overcoming fear/lack of confidence when presenting.
Guidepost 6: Cultivating Creativity – “Stories are just data with a soul”
One of the most striking things about Brown is the skill with which she weaves years of research with her personal, vulnerable, honest stories—both funny and painful.
I just love the quote: “Stories are just data with a soul.”
The vulnerability in her stories, metaphors and analogies resonate very strongly with her audience.
Stories help audiences to remember important points and they also build that important empathy with listeners.
In order to connect with audiences, there needs to be a balance of Evidence-Based-Content (Head content) mixed with emotive content (Heart content). Brown achieves this balance perfectly. This results in a fully engaged audience when presenting.
Throwing data coldly at audiences will numb them, and yet we see this all the time.
So I strongly encourage you on your journey be becoming a confident presenter that you close your laptop, get pen and paper out or go for a walk.
Get creative, brave, and playful with your presentation content. This is powerful and I would say mandatory to fully engage your audiences.
Guidepost 8: Cultivating Calm and Stillness
This one is, I believe, absolutely essential to becoming a confident presenter.
Listen to Brene Brown speak (I’ve included the videos at the bottom).
There is no rush, no anxiety, no sense of urgency. She pauses, to think and reflect.
Now this is confident presenting.
She’s not distracted with whatever content is coming next. She’s not worried about “getting through” her content. She remains present with what she is speaking about.
Of course she has researched and prepared her talk.
But she is also a big believer in the power of meditation and the importance of breathing, and we experience this as she speaks. Working to understand the role breath plays is vital to help connect with both our content and our audience.
Guidepost 10: Cultivating Laughter, Play, Intuition, Trust – Letting go Being Cool and “Always in Control”
Brown has fun in her presentations, and as a result the audience has fun.
She laughs at her stories, she laughs at herself!
Whilst her content is grounded in strong evidence, she allows herself not to take herself too seriously.
She doesn’t rely heavily on a script or slides, and she reacts to her audience’s reactions throughout. She “lets go of total control and certainty” – not totally but just enough!
Conclusion: How to Gain Confidence from Wholehearted Presenting
Implementing all of this in your own talks, speeches and presentations is easier said than done, of course, but as we’ve seen from Brown, weaving personal stories through your talks certainly makes it easier.
To reach the level of confidence embodied by Brene Brown requires preparation, practice and BRAVERY, but when achieved it will totally captivate an audience.
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The movie The King’s Speech won so many awards and so many admirers when it arrived in cinemas. But what can you learn about speaking from the real King’s Speech techniques? Read on for more.
By Olivia MacDonnell, ConfidentSpeak
A few years back I watched a documentary, which looked at the true story behind one of my favourite movies, The King’s Speech.
Winner of a host of awards, the critically acclaimed The King’s Speech highlights the inspiring story of Prince Albert (later to become King George VI) struggle to overcome his crippling stammer.
Prince Albert suffered with a nervous stammer from childhood and prior to his succession to the throne, his wife Elizabeth, sought the help of Lionel Logue, an Australian Speech Therapist practicing in London.
Albert was at first rather reluctant, but he began seeing Logue and partaking in his then perceived, unorthodox training, and his speech, gradually, improved.
Logue and the Prince (and later King) maintained a strong bond and Logue was present in the room to provide support for the King’s important wartime address to the British people in September 1939.
I remember that it stuck me at the time (and this was very evident from the documentary I watched) how vital was the importance of correct breathing in helping “Bertie” to overcome his stammer.
When he had control of his stammer he was described as having gravitas, with a slow paced, clear and articulate style.
As a voice coach, the importance of breathing is a constant focus of my training in helping to establish composure and confidence.
Five Important Points About Breath from the Real King’s Speech Techniques:
1. Awareness: Breath = Voice, so make sure that you are aware of your breathing.
2. Support: Breath is your key support for the voice.
3. Warm up: Always warm up first and make sure you are breathing deeply to support the sound. (Read this article on warming up your voice for every talk, speech or presentation.)
Why not take a moment to listen to Bertie himself in action.
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