Background & Challenge
This Irish state development agency is focused on assisting Irish companies achieve export sales. In a climate of intense competitiveness a need was identified to develop strong communication skills to enhance sales impact with telecommunications companies. The goal was to improve success in the marketplace.

Benefits

As a result of the training, increased sales opportunities were reported in the UK and US markets.

Training included

• Acquiring skills to influence through strong personal presence and confident vocal delivery.
• Understanding how to handle questions and present in challenging environments.
• Learning how to engage a customer's interest and concentration through effective structuring and language techniques.